Dialog Instance Installation

Short and Sweet scenario:

SAP System: SAP CRM 5.0
OS: Windows 2003 Server R2, SP2
DB: MSSQL 2005, SP3

I have a newly installed central instance up and running

Now, I upgraded the kernel.

Now, tried installing Dialog Instance and got the error of "disp+work" not starting up.

Following is what worked!!

1. Restored the original kernel files.
2. Uninstalled the progressed installation of DI
3. Re-initialized DI installation.

And it went through!

###############

Now I upgraded kernel on Central Instance.

DI Dialog Queue became unavailable.

Following is what worked!!

1. Stop MMC on Dialog Instance
2. Stop sap_NN service
3. Close MMC window
4. Close service.msc window
5. Physically Copy 'sapstartsrv.exe' from Central Instance.
6. Rename 'sapstartsrv.exe' under Windows\system32 (being conservative)
7. Paste 'sapstartsrv.exe' to this location.
8. Open MMC window
9. Start SAP
10. The above should work just fine!!!

Try referring following SAP Notes for digging this deeper!!!

1. sapnote_0000035278 - STARTSAP-STOPSAP - TIME OUT no system connected
2. sapnote_0000072248 - In NT Dispatcher in status Yellow - SAP system running
3. sapnote_0000142100 - Windows Problems with new SAP service as of Rel. 4.5B
4. sapnote_0000396309 - Dispatcher remains yellow, although the system is running

Good luck!

Shival B. Tailor
sbtailor@gmail.com